Key strategies to success in customer service

 In customer service the teamwork its key to success, without teamwork, achieving success its difficult, if not impossible... and what its success?. satisfying client its number one priority, because the satisfaction of external customers ultimately measures a company success.

And for success in service we shall:

1. Focus on the guest.

2. Understand the role of guest service.

3: Weave a service culture into education and training systems. Remember that we are all serving someone. 

4: Emphasize high touch instead of high tech.  

5: Thrive on change, constantly improving the guest experience.

given those main points and moving forward there's this legend leader in the hospitality industry that once said these four important points in which all hospitality business should be doing. keeping guests = loyal, meaning guests trust you and are happy to form a relationship with you; find new guests, get as much money as you can from guest without losing them and create efficiencies. 

also there are three aspects of customer service which are.

1. service should be defect free .

2.  service should be timely. 

3. people should care.